Beauty seekers · Existing patients · Healthcare professionals
Patient journey portal

Confidence begins with clear guidance.

Explore treatments, start a consultation, find aftercare guidance, and stay connected to the Medica team through one refined experience.

Premium aesthetic guidance Consultation-first experience Support before, during, and after treatment
Explore

Explore Treatments

Explore treatment families, preparation guidance, and clear next steps before speaking with the team.

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Consultation

Start Your Consultation

Start a structured consultation request so the team receives the right details from the beginning.

Open request form →
Recovery

Aftercare & Recovery

Find practical guidance on what to expect, how to prepare, and when to reach out.

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Patient journey

A premium experience from discovery to retention

From the first question to aftercare, each step should feel clear and easy to navigate.

01

Discover

Introduce the right treatment family, outcomes, and candidate guidance with calm, confidence-building content.

02

Consult

Move users from curiosity to consultation with frictionless forms, WhatsApp access, and structured intake flows.

03

Prepare

Set expectations before appointments with prep steps, contraindications, and document collection.

04

Recover

Reduce avoidable follow-ups by surfacing aftercare instructions, warning signs, and time-based guidance.

05

Retain

Support repeat care with follow-up education, maintenance reminders, and a concierge-level service feel.

Featured treatment pathways

Guided pathways for Medica patients

These guided sections help visitors understand the right care pathway, prepare for the next step, and reach the Medica team when personal guidance is needed.

Skin rejuvenation, analysis & skincare solutions

Perfect for pre-consultation education, skin preparation, imaging guidance, and post-treatment recovery content.

Skin rejuvenation Face analysis Skincare solutions Routine guidance
Injectables, fillers & facial aesthetics

Use this lane for suitability questions, consultation expectations, recovery timelines, and common FAQs around injectables.

Toxin Facial fillers Polynucleotides Maintenance planning
Body contouring, post-surgery support & breast health

Ideal for surgery prep, garment education, body contouring aftercare, and when-to-contact-us decision support.

Body contouring Liposuction support Garments Breast health
Guidance library

Featured guidance and knowledge categories

Featured articles and categories update from the help center, keeping consultation, treatment, and aftercare guidance easy to browse.

Promoted articles
Featured guidance

Preparing for your consultation

Explain what to bring, how to prepare, and how the Medica team will guide the patient journey.

Coming soon
Featured guidance

Aftercare essentials

Cover recovery expectations, warning signs, timelines, and the right channel for urgent versus routine questions.

Coming soon
Featured guidance

Booking, rescheduling & documents

Reduce repetitive contact by clarifying appointment policies, document requirements, and response times.

Coming soon
Help center categories
Trust layer

Expertise, credibility, and reassurance

A calm support layer for people who need clear guidance before, during, and after their Medica journey.

Care

Guidance built around consultation, treatment preparation, and recovery.

Clarity

Articles and request routes designed to reduce uncertainty before the next step.

Follow-up

Structured channels for tracked requests, attachments, and specialist guidance.

Consultation confidence

Understand what to expect, what to prepare, and which route to use when you need a personal response.

Before treatment Discovery and preparation

Specialist-led guidance

Use the portal to collect the right information before the team reviews your request or consultation details.

During care Consultation and review

Aftercare support

Find recovery guidance, warning signs, and the right channel for urgent versus routine follow-up.

After treatment Recovery and follow-up

Need help now? Reach Medica the way your patients already expect.

Choose WhatsApp for quick guidance, phone support for direct contact, or a structured request when your case needs review, attachments, or follow-up tracking.

WhatsApp +961 70 257 969

Use for quick guidance and patient conversations.

Lebanon office +961 24 556 346

Waterfront Dbayeh, Business Park 2, 4th floor · Calls only, 8 AM – 3 PM.